Call 478-654-6880

Welcome to Birdhouse Quilts ~Where Birds of a Feather Quilt Together!!~

 Customer Service

 
Shipping & Delivery

USPS Domestic Shipping & Handling Fees

USPS

Shipping charges are estimates. Actual shipping charges are based on weight, zone and insurance value. A receipt will accompany package showing actual shipping charges.  Up to 6 yards of regular 100% cotton fabric fit in a Priority envelope.

Purchases up to 10.00    $5.95
10.01 to 50.00    $8.10
50.01 to 100.00    $13.85
100.01 and above    Free

Estimates based on $ value.  

USPS International Shipping & Handling Fees

International Customers: All Canadian and International packages are shipped via USPS. Birdhouse Quilts will ship via the most cost effective means. If we can put your order in a smaller flat rate Priority package we will lower your shipping charges accordingly. The shipping charges above are the maximum amount you will be charged. Note: We are not responsible for the receipt of international shipping. If a customer wants tracking or insurance they need to request it from us and will be billed at the applicable rate. If tracking or insurance is purchased and the package is not received we will assist in the tracking request but we will not be responsible for the receipt of the package. Any customs, duties or taxes are the responsibility of the customer. If you are ever in question of any of our shipping rates, please do no hesitate to contact us at birdhousequilts@gmail.com. Shipping charges are estimates based on weight, zone and insurance value. Up to 6 yards of regular 100% cotton fabric fit in a Priority envelope.

Purchases up to $10.00    $12.00
$10.01 to $54.99    $33.55
$55.00 to $199.99    $73.00
Over $200.00    $92.05

Canadian Shipping & Handling Fees 

Purchases up to $10.00    $10.25
$10.01 to $54.99    $24.70
$55.00 to $199.99    $49.95
Over $200.00    $62.25

International Shipping Fees Quilting Services

If you would like your quilt insured, be sure to mention the amount of insurance needed in your comments. There is no way to tell from your package how much you might have insured it for when you sent it. 

Privacy & Security

This privacy policy discloses the privacy practices for www.birdhousequilts.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared..
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

 
Your Access to and Control Over Information

  • We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
  • We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. 
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 
What we do with the information we gather

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 
Security

  • We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
  • Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
  • While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 
Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

 
Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 
Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 
Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 
Our Privacy Policy may change from time to time and all updates will be posted on this page.  If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 478-654-6880 or via email at birdhousequilts@gmail.com.

 
Returns & Replacements

If you receive a product from us that is not what you thought you were getting, simply return it within 30 days for a full refund. We want you to know that you can depend on us to meet your needs. If there is anything we can do to make your shopping experience more enjoyable, please let us know!

 
Payment, Pricing & Promotions

Payments may be made with a personal check, money order, or bank draft written to Birdhouse Quilts, or through PayPal. Any returned check will be subject to a $35 fee. If you prefer to make your purchase offline, we will gladly process your order by mail, phone, or email using Visa or MasterCard. When you complete your order, add your preference in the comments section and print out an invoice to mail in with your payment.

 
Creating Accounts

If you create an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.  Go to create an account and fill out the requested information. To view your orders, log into your account here

 
Updating Account Information

To update your account information, log into your account here

 
Back to Top
Thank you for visiting Birdhouse Quilts!